Frequently Asked Questions

We think you will like the welcoming staff, the comfortable offices, and the easy scheduling. You can see doctors who work with your schedule, know your children by name, and look for new ways to keep your family healthy. We know that your kids want to feel better here and now, so we have seven different locations to help treat them faster.

We treat kids from birth to age 21.

We have different options to offer to our patients.


We offer sliding fees, or Selfpay.


Please view our Billing Page to see more information about sliding fees or Selfpay.

Yes, we accept Florida Medicaid. Unfortunately, we are not able to accept Medicaid from any other states. To view a complete list of insurances that North Florida Pediatrics accepts, please visit our insurance page!

We try to make sure you never have to worry about getting an appointment when you need one. We now have nine locations to serve you. Our Lake City location is open until 6:00 p.m. on weekdays and on Saturdays and Sundays from 9:00 a.m. to 1:30 p.m.! And our Chiefland office is open on Saturdays from 9:00 a.m. to 1:00 p.m. as well! You can call the Lake City office at (386) 758-0003 to schedule an appointment. Closer to a different office? Call them now.

We try to keep your family healthy so no one has to go to the hospital, but if your child has an emergency such as a severe fall, cardiac issue, or asthma attack, seek medical help immediately by calling 911 or by going to the nearest emergency room.

Certain Medical Records can take up to 24-72 hours.


These records consists of:

  • Medication for school nurse

  • Sports Physical

  • Camp Physical

  • School Physicals

  • WIC Forms

*Shot Records are same day ONLY if the patient is already established in our system! The process will take longer if the patient is new.

  • Hard Copies shall be charged at $0.10 per page, up to a total of $6.50. (Must not exceed the total amount of $6.50)

  • For reproducing specific types of reports, they will be charged at the actual cost of the reproduction, including supplies and labor associated with the request.

  • If the patient prefers medical records to be on a USB or CD, North Florida Pediatrics will provide the flash drive or CD with a cost of $6.50.

  • You may request that the records be e-mailed to you free of charge, with the understanding that you assume the risks associated with transmitting your information through the internet.

  • You may receive a written summary or your personal health information. The cost will be $6.50.

  • If you are a lawyer, please be advised you will be charged a different price. Please call for pricing.

We have several locations throughout northern Florida to help your family feel better fast.


Please Visit our “locations” Page to find the closest site to you!

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